Domestic Shipping Policy

Shipment processing time

All orders are processed within 1 business day. Orders placed over the weekend or holidays are dispatched on the business day.

 

There may be shipping delays due to COVID19. Please track your package using the tracking number provided.

Shipping rates and delivery estimates.

 

Shipment method	Estimated delivery time	Shipment cost
Standard	3-5 business days	Free
USPS Two Days	2 business days	$12.95
USPS Overnight	1-2 business days	$19.95

 

Shipment to P.O. boxes or APO/FPO addresses

We do not currently ship to P.O. boxes or APO/FPO addresses.

Shipment confirmation and order tracking

Shipping confirmation & a Tracking number will be provided within 24 hours of placing your order except for weekends and holidays.

Customs, duties, and taxes

Ng’ara Designs not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer

Damages

Ng’ara is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

We do not ship internationally at this time.